IHCL Goa Associates Join the Prestigious Les Clefs d’Or India at Goa Region Pinning Ceremony

In a remarkable celebration of service excellence to the Concierge Cadre, the Les Clefs d’Or India – Goa Region hosted its prestigious Pinning Ceremony this evening aboard a private luxury yacht off the scenic Goan coast. The event honoured distinguished concierge professionals for their exemplary commitment to guest service, marking their formal induction into the esteemed global network of Les Clefs d’Or (UICH – Union Internationale des Concierges d’Hôtels).

Photo credits: IHCL Goa

The evening was both elegant and memorable, as newly inducted members were awarded the iconic golden key pins, symbolising their place in the internationally recognised association of elite hotel concierges.

The ceremony drew participation from leading hospitality names in Goa and was attended by senior industry dignitaries, including the Former Zone Director of UICH International and the National Treasurer of Les Clefs d’Or India, who travelled from Mumbai to grace the occasion and personally felicitate the new members.

Significantly, IHCL Goa stood out with the highest number of associates being pinned this year, making the event an especially proud milestone for the organisation. Ms Nikita Fernandes, Mr Devendra Khare, Mr Altaf Madni and Mr Ganesh Pujari from Taj Cidade de Goa and Ms Yvonne Rodrigues from Taj Exotica Resort & Spa, Goa were celebrated for their consistent pursuit of excellence, elevated guest engagement, and embodiment of the brand’s legendary hospitality ethos.

Mr Hemant Jaiswal – Area Director Human Resources, IHCL Goa remarks, “We are immensely proud of our colleagues who have been inducted into Les Clefs d’Or. This recognition reinforces the culture of service excellence we nurture across all our hotels, and the critical role our concierge teams play in shaping memorable guest journeys.”

The pinning ceremony reaffirmed the value of personalised service and the growing prominence of Indian hospitality professionals on the global stage. For IHCL Goa, it marks yet another chapter in its journey of crafting world-class experiences driven by passion, precision, and a deep sense of care.