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Hospitality Consultants & Practitioners

Connecting brilliant minds for business success

Explore our carefully curated directory of top-tier hospitality consultants and visiting practitioners at Hoteliers Circle. Our network of expert professionals is dedicated to providing bespoke advice, innovative strategies, and specialised services to help your business thrive. Whether you're looking to enhance operational efficiency, improve guest experiences, or develop cutting-edge marketing and revenue strategies, our trusted consultants are here to deliver tailored, results-driven solutions. Find the right expert to meet your unique business needs and achieve success in the competitive world of hospitality.

Are you an industry expert looking for new exciting projects?

Reach out to us to get featured

Spa & Wellness Experts
Yoko Kawaguchi
Yoko Kawaguchi
Holistic Practitioner Specialising in Auriculotherapy, Aromatherapy, and Energy Healing

With a deep passion for natural healing and wellness, Yoko is a certified holistic therapist  specializing in auriculotherapy, aromatherapy, Traditional Japanese Usui Reiki, and Access Bars®. Drawing on a profound understanding of the body's innate ability to heal itself, Yoko focuses on balancing the autonomic nervous system to restore harmony and enhance self healing. 

Yoko has had the privilege of working with renowned wellness resorts, including Joali Being, Jumeirah Olhahali Maldives, and Gili Lankanfushi, where she has helped clients  reconnect with their inner well-being and achieve a state of balance. Through personalized  treatments, Yoko combines ancient techniques with modern insights to offer an integrative  approach to holistic health. Whether through the gentle stimulation of auricular points, the use of therapeutic essential oils, or the transformative energy work of Reiki, Yoko is dedicated to helping others lead healthier, more balanced lives.

Susanne Fisch
Susanne Fisch
Wellness Management & Workplace Design Strategist,
founder of PurestLife

Susanne Fisch, founder of PurestLife Consultancy has been immersed in the international luxury hospitality industry for over 20 years, not only designing individual wellness concepts but also bringing them to life.

 

Her expertise lies in creating holistic experiences that connect strategy, structure,

and emotion — experiences that are tangible for guests and sustainable for teams. Susanne has worked with leading brands such as Six Senses, Corinthia Hotels, Conrad Hotels & Resorts, JOALI BEING, and Healing Hotels of the World.

She specialises in developing purpose-driven wellness concepts and refined structural systems that elevate both guest satisfaction and financial performance. Through targeted operational assessments, she helps identify clear opportunities to increase revenue, streamline costs, and enhance service consistency, all while aligning with the expectations of a discerning international clientele.

 

With PurestLife, she helps businesses translate their wellness vision into a strong operational foundation, one that is authentic, sustainable, and impactful.

Robert Barbas
Robert Barbas
Water Therapy and Aquatic Body Work Expert,
founder of WeBubble

A renowned aquatic bodywork expert with over a decade of experience, Robert offers visiting practitioner and wellness trainer services, specialising in therapeutic water techniques. His signature Floating Harmony treatment is a combination of Watsu, Janzu, and Tantra, offering a holistic approach to well-being, addressing physical relaxation, emotional release, and spiritual connection.

 

Robert partners with luxury hotels and resorts to provide personalised in-water treatments in warm water/spas or at the sea shore, mini trainings for guest couples, and training programmes for resort wellness teams. His innovative approach helps guests enhance mobility, reduce tension, and rejuvenate during their stay, making his services a sought-after addition to high-end wellness programs. Robert's expertise in creating visually captivating and instructive videos allows him to showcase the beauty and efficacy of water massage at every location.

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Coco Dahdouh
Retreat Strategy Consultant
Founder of Alba Wellness

Coco Dahdouh is a global retreat strategy consultant and the founder of Alba Wellness. She partners with boutique hotels and resorts to design and grow retreat offerings that are both impactful and profitable, rooted in place, purpose, and possibility.
 

With over 15 years of experience on both sides of the industry, as a retreat center owner and as a retreat leader, Coco brings rare insight into what makes a retreat truly work. She understands how to shape experiences that resonate with today’s wellness travelers, while also helping properties navigate operations, pricing models, and long-term growth.
 

Her work is grounded in a simple truth: “We don’t apply a template. Every retreat space is born of its land, its founder’s story, and the kind of experience it’s meant to hold.”

Career Development & Coaching
Marie Basset
Marie Basset
Certified ACC & Gallup Strengths Career Coach & Mentor

Marie is a Certified Strengths Career Coach based in Sydney, Australia, with over a decade of global experience working with clients. Her diverse background includes roles in Sales, Consulting, Recruitment, and HR across France, the UK, Singapore, and Australia. Fluent in both French and English, she has effectively used both languages throughout her career.

Marie is passionate about empowering mid-level professionals, new managers, and leaders through career transitions, helping them discover and harness their strengths for a more fulfilling and balanced professional life.

Jackie Roby
Jackie Roby
Chief Excellence Officer at Inspired Journey Consulting

An international speaker, host of the podcast Through Inspired Eyes, and Chair of the Global Wellness Institute's Diversity Equity Inclusion Initiative, Jackie is a self-doubt dismantler, the founder of Inspired Journey Consulting, and a relationship mindset coach, helping high achieving women of color and allies activate The Dream Factory, quiet their self-doubt monster, and believe in themselves again, or for the first time.

 

Through mindset coaching, speaking, workshops, and facilitating, she ignites possibility and a deeper understanding of self so you can claim your dream life now.

Jackie's vision is to create a world where people who have been silenced for too long reclaim the power of their voice. She sees safe spaces with proper representation, equity, vulnerability, and endless possibilities, aiming to give you back those stolen dreams.

Guest Experience & Service Experts
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Samantha Hardcastle
Founder & Creative Director 
The Storied Experience

Samantha Hardcastle has developed a unique process for blending story, wellbeing, and cultural immersion to help hoteliers create in-demand destinations. She partners with boutique hotels that are ready to go beyond the expected — conceptualizing high-value, purpose-driven guest journeys that spark emotion and drive distinction in a competitive market.

Her work is rooted in the belief that hospitality is a powerful portal for transformation and meaning-making, but goes beyond stereotypical wellness practices to create something truly one-of-a-kind. Whether she’s helping hosts map out thoughtful programming or conceptualizing bespoke amenities, Samantha brings creativity, depth, and a touch of magic to every property she collaborates with.

But designing a meaningful experience is only part of the equation. To ensure it drives real business results, Samantha and her partners also help hotels amplify their story through social media, PR, and experiential campaigns. When the guest journey is this inspiring, it becomes a powerful marketing tool in itself—drawing in high-value guests, press, and partners alike.

Hospitality Business Development Experts
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Hey, I’m Joe Hollier - but in the hotel world, they call me Mr. Hotel.

I’m your go to insurance concierge for all things hospitality, here to help hotel owners protect both property and people while cutting costs (without cutting corners).

It’s about more than coverage. It’s about culture because when your team feels safe, your operation stays strong.

Connect for quick risk tips, real stories, and smart ways to protect what matters.

Joe Hollier
Hotel's Insurance Concierge
and Storyteller
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About Us

Hoteliers Global (formerly Hoteliers Circle) is a unique community of like-minded professionals to help them stay connected to colleagues around the world, be on top of industry news, see the latest job openings, and learn about special offers for hospitality professionals.

 

Hoteliers Global Journal is a bi-monthly digital publication and a common project of passionate hoteliers from around the world, to inspire each other and share their valuable insights into the industry.

Have something exciting to share?

We do care a lot about what happens in the hospitality industry. To keep great news flowing, we always welcome exciting information from our fellow colleagues.

 

Reach out to us to share your press releases and proud moments with your professional Circle and wide global audience.

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