Nick Downing has been appointed General Manager of The Langham, Custom House, Bangkok

Langham Hospitality Group (LHG) is delighted to share that Nick Downing has been appointed General Manager of The Langham, Custom House, Bangkok. In this key leadership role, Nick will oversee the highly anticipated opening of the riverside retreat in late 2026. 

Photo credits: Langham Hospitality Group

Nick brings over three decades of luxury hospitality expertise across Southeast Asia, Australia, and the Indian Ocean. He is renowned for shaping new luxury hotels into standout destinations for discerning global travellers. Most recently, as General Manager of The Siam, Bangkok, he led the independent urban resort to international acclaim, including a position on the World’s 50 Best Hotels list and a MICHELIN three-key distinction. 

“This appointment is a clear statement of intent,” said Sherona Shng, Regional Vice President – Operations, Asia. “The Langham, Custom House, Bangkok will be one of the most distinctive and desirable hotels in the region. Nick’s ability to elevate properties into cultural icons, with a focus on people, partnerships and place, makes him the ideal person to bring the extraordinary hotel to life.”